The Poetry of Programming

“The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures… Yet the program construct, unlike the poet’s […]

Active Communication

So, in all of our dealings with customers, our active communication should fall into three camps: 1) Relationship-building 2) Strategic thinking 3) Exceptions & Problems There’s another kind of communication that happens all the time, that we want to avoid: 4) Information transfer ********************************************* Let’s think about these in detail: 1) Relationship-building: This ranges from […]

Thoughtfulness and the System

I’m living right now in Kiruna, Sweden, and the endless contrasts between the cultures, attitudes, and systems of Sweden and America afford me a wonderful chance to contemplate my opinions of things. This is a topic that rarely wears itself out, but there is one particular difference that highlights a choice that businesses must make—driving […]